Welcome to solesourceav.com. The solesourceav.com website (the “Site”) is comprised of various web pages operated by SCMS DBA SoleSource AV Supply (“SoleSource AV”). solesourceav.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of solesourceav.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
solesourceav.com is an E-Commerce Site.
We engage in the sales, service, and customer support of audio, video, lighting, and other electronic supplies.
Visiting solesourceav.com or sending emails to SoleSource AV constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SoleSource AV is not responsible for third party access to your account that results from theft or misappropriation of your account. SoleSource AV and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
SoleSource AV does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use solesourceav.com only with permission of a parent or guardian.
New products, undamaged, still in their box and original packaging may be returned or exchanged within 30 days. All used products are final sales. Any manufacturer-related defects after 30 days will be covered by the manufacturer’s warranty, when applicable. Please contact us at firstname.lastname@example.org with any questions
Returns are accepted within 30 days of the date of purchase, unless otherwise noted on the item page. Special order items do not qualify for returns. For return approval, email email@example.com to report the issue and be provided next steps. Items being returned for reasons other than defective on arrival may incur up to a 90% restocking fee. This fee is variable based on the condition the item is returned in. New items returned unopened will receive the value of the order less any incurred shipping fees for order or return transit. We are not responsible for refunding items that are materially different than what was shipped on the original order. Do not return an item without an RMA number assigned by SSAV. Orders without an RMA number associated will be refused upon delivery. Please take the time to contact us to work through returns so we can set expectations and no surprises happen.
Some items may have a status other than “in stock”. Orders for these items still qualify for free shipping if the total amount of the order is above $49. If an expedited shipping service is selected, that service will be used to get the item delivered once it is available. We accept requests to adjust this to ground shipping if the item’s inventory status wasn’t clear to the buyer. The expedited amount may be refunded and our preferred ground service will be used for qualifying orders.
solesourceav.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of SoleSource AV and SoleSource AV is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SoleSource AV is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SoleSource AV of the site or any association with its operators.
Certain services made available via solesourceav.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the solesourceav.com domain, you hereby acknowledge and consent that SoleSource AV may share such information and data with any third party with whom SoleSource AV has a contractual relationship to provide the requested product, service or functionality on behalf of solesourceav.com users and customers.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of SoleSource AV or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SoleSource AV content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SoleSource AV and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SoleSource AV or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by SoleSource AV from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the SoleSource AV Content accessed through solesourceav.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless SoleSource AV, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SoleSource AV reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SoleSource AV in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SCMS DBA SOLESOURCE AV SUPPLY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SCMS DBA SOLESOURCE AV SUPPLY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SCMS DBA SOLESOURCE AV SUPPLY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SoleSource AV reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of North Carolina and you hereby consent to the exclusive jurisdiction and venue of courts in North Carolina in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and SoleSource AV as a result of this agreement or use of the Site. SoleSource AV’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SoleSource AV’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SoleSource AV with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SoleSource AV with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SoleSource AV with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
SoleSource AV reserves the right, in its sole discretion, to change the Terms under which solesourceav.com is offered. The most current version of the Terms will supersede all previous versions. SoleSource AV encourages you to periodically review the Terms to stay informed of our updates.
Sole Source AV welcomes your questions or comments regarding the Terms:
Sole Source AV Supply
10201 Rodney St.
Pineville, North Carolina 28134
Effective October 19th, 2020
Revised March 29th, 2023