Privacy Policy
Protecting your private information is our top priority. This Statement of Privacy applies to solesourceav.com and Sole Source AV Supply and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sole Source AV Supply include solesourceav.com, Sole Source AV, and SSAV. The Sole Source AV Supply website is an eCommerce website. By using the Sole Source AV website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Sole Source AV may collect personally identifiable information, such as your:
First and Last Name
Mailing Address
E-mail Address
Phone Number
Job Title
Wholesale Information, EIN, and Tax ID’s
If you purchase Sole Source AV Supply’s products or services, during the checkout process we will collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Sole Source AV Supply collects and uses your personal information solely to operate its website(s) and deliver the services you have requested.
Sole Source AV Supply may also use your personally identifiable information to inform you of other products or services available from Sole Source AV Supply. You can opt out of this at any time.
Sharing Information with Third Parties
Sole Source AV Supply does not sell, rent or lease its customer lists to third parties.
Sole Source AV Supply may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sole Source AV Supply, and they are required to maintain the confidentiality of your information.
Sole Source AV Supply may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sole Source AV Supply or the site; (b) protect and defend the rights or property of Sole Source AV Supply; and/or (c) act under exigent circumstances to protect the personal safety of users of Sole Source AV Supply, or the public.
Tracking User Behavior
Sole Source AV Supply may keep track of the websites and pages our users visit within Sole Source AV Supply, in order to determine what Sole Source AV Supply services are the most popular. This data is used to deliver customized content and advertising within Sole Source AV Supply to customers whose behavior indicates that they are interested in a particular subject area.
Hot spaces on the website are used to track mouse movement and product interest.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Sole Source AV Supply. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sole Source AV Supply website.
Use of Cookies
The Sole Source AV website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Sole Source AV pages, or register with Sole Source AV site or services, a cookie helps Sole Source AV to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Sole Source AV website, the information you previously provided can be retrieved, so you can easily use the Sole Source AV features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sole Source AV services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Sole Source AV secures your personal information from unauthorized access, use, or disclosure. Sole Source AV utilizes a strict adherence to industry standard SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Sole Source AV does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Sole Source AV may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Sole Source AV or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Sole Source AV, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”.
Changes to this Statement
Sole Source AV reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Sole Source AV Supply welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sole Source AV Supply has not adhered to this Statement, please contact Sole Source AV Supply at:
Sole Source AV Supply
10201 Rodney St.
Pineville, North Carolina 28134
Email Address:
customerservice@solesourceav.com
Effective August 1, 2023